Refund policy

At Nebu Jewelry, each piece is meticulously handcrafted with the utmost care and attention to detail. We take great pride in delivering high-quality jewelry that meets your expectations. However, if you wish to return an item, please note the following conditions:

  • Return Window: Returns must be initiated within 2 days of receiving your order.
  • Shipping Responsibility: Customers are responsible for the return shipping costs and ensuring the item is sent to the correct return address.
  • Custom Orders: Please note that returns on custom-made items are not accepted, as these pieces are crafted uniquely for you.

We appreciate your understanding and support of our small business.